bkko Terms & Conditions — Please Read Before Playing

1. Acceptance of Terms

By accessing, registering with, or using the bkko platform in any capacity — including browsing the site, creating an account, making a deposit, placing a bet, or claiming a bonus — you agree to be legally bound by these Terms and Conditions in their entirety. If you do not agree to any provision of these Terms, you must immediately cease using bkko and, if applicable, close your account.

These Terms constitute the entire agreement between you and bkko with respect to your use of the platform and supersede all prior agreements, representations and understandings. bkko reserves the right to update these Terms at any time. Continued use of the platform following any amendment constitutes your acceptance of the revised Terms.

2. Eligibility

To be eligible to hold an account and use the bkko platform, you must meet all of the following criteria at the time of registration and at all times thereafter:

• You are at least 21 years of age and have the legal capacity to enter into a binding contract under the laws applicable to your jurisdiction.
• You are acting on your own behalf and not as an agent or representative of any third party.
• You do not currently have a self-exclusion arrangement in place with bkko or a related platform.
• You are not depositing funds that are the proceeds of criminal or fraudulent activity.

bkko reserves the right to request documentary evidence of age and identity at any time. Accounts that cannot be verified may be suspended pending the completion of verification. Winnings accrued on an ineligible account may be forfeited.

3. Account Registration and Security

Each individual may register only one account on bkko. The creation of multiple accounts by the same person — whether using different names, email addresses, phone numbers, payment methods or IP addresses — is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of all funds held in those accounts.

Registration Requirements

When registering your bkko account, you are required to provide accurate and complete information. The following information must be correct at the time of registration and kept up to date at all times:

• Full legal name as it appears on your government-issued identification document.
• Date of birth confirming you are at least 21 years of age.
• A valid Bangladeshi mobile phone number currently in your possession.
• A valid email address that you own and can access.

Account Security Obligations

You are solely responsible for maintaining the confidentiality of your bkko login credentials. You must not share your username, password or any authentication codes with any other person. bkko will never ask you for your password. If you suspect that your account credentials have been compromised, you must notify bkko immediately via [email protected] and change your password without delay. bkko will not be liable for losses resulting from your failure to maintain credential security.

4. Deposits and Withdrawals

bkko supports deposits and withdrawals exclusively via approved Bangladesh mobile banking services. All transactions are denominated in Bangladeshi Taka (৳). bkko does not accept cash, cryptocurrency, wire transfers or foreign currency deposits.

Deposit Conditions

The following conditions apply to all deposits made to your bkko wallet:

• Deposits must be made from a mobile banking account (bKash, Nagad, Rocket or Upay) registered in your own name. Deposits from third-party accounts are not permitted.
• Minimum deposit amounts may apply and are displayed in the Deposit section of your bkko account dashboard at the time of transaction.
• bkko does not charge deposit fees. However, your mobile banking provider may apply their own transaction charges. bkko is not responsible for any fees imposed by third-party payment providers.

Withdrawal Conditions

The following conditions apply to all withdrawal requests from your bkko wallet:

• Withdrawals will only be processed to the same mobile banking account used to make the corresponding deposit. bkko does not process withdrawals to third-party accounts or to accounts in a different name from the registered account holder.
• Bonus funds are subject to wagering requirements before they are eligible for withdrawal. Attempting to withdraw bonus funds before meeting the applicable wagering requirement will result in the forfeiture of the bonus.
• bkko reserves the right to request identity verification documents before processing any withdrawal. This is a standard anti-money-laundering and KYC procedure. Processing times may vary during periods of high demand or when additional verification is required.

5. Bonuses and Promotions

bkko offers bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms and conditions that are communicated at the time the offer is made. The following general rules apply to all bonus offers on bkko:

• Each bonus may only be claimed once per eligible player unless the specific promotion terms state otherwise. Attempting to claim the same bonus multiple times across multiple accounts constitutes abuse and will result in account suspension.
• Bonus funds carry wagering requirements (rollover conditions) that must be met before the bonus or any winnings derived from bonus play can be withdrawn. The applicable wagering requirement is stated in the individual bonus terms.
• bkko reserves the right to amend, suspend or withdraw any bonus or promotional offer at any time and without prior notice. Players who have already claimed a bonus before any amendment will be unaffected in respect of that specific claim, subject to any contrary terms.
• bkko may, at its sole discretion, withdraw a bonus or cancel a promotion without notice if it determines that the offer has been exploited, that system errors are being taken advantage of, or that the promotion is generating outcomes inconsistent with its intended purpose.

Free spins awarded as part of a bonus promotion are subject to the same general bonus terms unless stated otherwise. Winnings from free spins may be subject to a wagering requirement before withdrawal.

6. Betting Rules

All bets placed on bkko are final once confirmed. bkko does not accept requests to cancel or amend a bet after it has been submitted, except in cases where bkko determines that a technical error has occurred or where a market is voided in accordance with bkko's rules for that specific betting type.

The following rules apply to all betting activity on bkko:

• bkko reserves the right to void any bet that it determines was placed on the basis of a manifest error in the odds, on corrupted event data, or on a market that should not have been available at the time of placement.
• In the event that a sporting event is cancelled, postponed or abandoned, bkko's specific market rules for that event type will determine how open bets are settled. These rules are available within the relevant betting section of the platform.
• Minimum and maximum bet limits may apply to individual markets, events or bet types. These limits are displayed on the relevant betting interface at the time of placement.

7. Responsible Gaming

bkko takes problem gambling seriously. The platform provides the following self-management tools, accessible from your account settings at any time:

• Deposit limits: set a daily, weekly or monthly cap on the amount you can deposit to your bkko wallet.
• Session time limits: receive a notification when you have been logged in and actively playing for a set period of time.
• Cooling-off period: temporarily restrict access to your account for a defined period (24 hours, 7 days, or 30 days) without closing the account.
• Self-exclusion: permanently or indefinitely close your bkko account. Self-exclusion requests are processed immediately and are not reversible for the duration specified.

8. Prohibited Activities

The following activities are strictly prohibited on bkko. Any player found to have engaged in or attempted to engage in any prohibited activity is subject to immediate account suspension, forfeiture of funds and, where appropriate, referral to relevant authorities:

• Registration by a person under the age of 21, or registration using false or misle ading identity information.
• The use of automated software, bots, scripts or any artificial intelligence tool to place bets, exploit bonus offers, or otherwise interact with the bkko platform in a manner not intended for human users.
• Collusion with other players, match-fixing, or any conduct intended to manipulate the outcome of a game or sporting event.
• Depositing funds derived from criminal activity, money laundering, fraud or any other unlawful source.
• Exploiting technical errors, glitches or system vulnerabilities to obtain funds or advantages that would not otherwise be available under normal platform operation.

bkko actively monitors platform activity for patterns consistent with prohibited conduct. Investigations may result in the temporary freezing of an account pending the outcome of the review. bkko is not liable for any losses incurred by a player as a result of a legitimate account freeze conducted during a prohibited-activity investigation.

9. Account Suspension and Termination

bkko reserves the right to suspend or permanently close any player account at its sole discretion, including — but not limited to — in the following circumstances: breach of these Terms and Conditions; reasonable suspicion of fraudulent activity; failure to complete identity verification within a required timeframe; or a request for self-exclusion submitted by the account holder.

Where an account is closed due to a breach of these Terms, any funds held in the account may be forfeited in their entirety. Where an account is closed at the player's own request or due to circumstances unrelated to a Terms breach, any verified balance remaining in the account will be returned to the player via their registered mobile banking method following the completion of standard identity verification.

10. Limitation of Liability

bkko provides its platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, bkko excludes all warranties, representations and conditions, whether express or implied, relating to the platform, its availability, accuracy, fitness for a particular purpose, or uninterrupted operation. bkko does not guarantee that the platform will be free from errors, interruptions or technical failures at all times.

In no event shall bkko, its officers, directors, employees or affiliates be liable for any indirect, incidental, consequential or punitive damages arising from your use of, or inability to use, the bkko platform — including any loss of winnings, loss of data or loss of opportunity — even if bkko has been advised of the possibility of such damages. bkko's total aggregate liability to any player shall not exceed the amount deposited by that player in the twelve months preceding the relevant claim.

11. Privacy and Data Protection

bkko collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions by reference. By registering an account with bkko, you consent to the collection, storage and processing of your personal data as described in the Privacy Policy. You may access bkko's Privacy Policy at any time via the footer link on any page of the platform.

12. Amendments to These Terms

bkko reserves the right to amend, update or replace these Terms and Conditions at any time. Where a material change is made to these Terms, bkko will make reasonable efforts to notify registered players via the email address or mobile number on their account. The revised Terms will be published on this page with an updated effective date.

Your continued use of the bkko platform after any amendment to these Terms constitutes your acceptance of the revised Terms in full. If you do not accept any revised Terms, you must stop using the platform and may request account closure by contacting bkko support.

13. Contact and Support

If you have any questions regarding these Terms and Conditions, wish to dispute a transaction, report a technical issue, or request access to your personal data, please contact the bkko support team. All enquiries are handled in English and responded to within a reasonable timeframe.

You can reach us by email at: [email protected]